Peerson Decor

At Peerson Decor, we prioritize customer satisfaction and strive to provide high-quality home decoration pieces. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 30 days of receiving your item.

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Items that are damaged due to improper handling, use, or external factors will not be eligible for returns.

Customers are responsible for return shipping costs unless the item was received damaged or defective.

Non-Returnable Items

Certain items are not eligible for return, including:

Personalized or custom-made products

Items marked as “Final Sale”

Gift cards

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original method of payment within 5-10 business days.

Shipping costs are non-refundable, except in cases where the return is due to an error on our part (e.g., wrong or damaged item sent).

Exchanges

We only replace items if they are defective or damaged upon arrival.

If you need an exchange, please contact us at info@peersondecor.com within 7 days of receiving your order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please email us at info@peersondecor.com within 48 hours of delivery.

Provide clear photos of the product and packaging for a faster resolution.

We will arrange for a replacement or issue a refund as necessary.

Cancellation Policy

Orders can be canceled within 24 hours of purchase for a full refund.

Once an order has been processed and shipped, cancellation is not possible.

How to Initiate a Return or Refund

1. Contact Us: Email us at info@peersondecor.com with your order number and reason for the return.
2. Wait for Approval: We will review your request and respond within 2-3 business days.
3. Ship the Item: Once approved, send the item to:
   Peerson Decor
   15556 Danbury Ave W, Rosemount, MN 55068
4. Receive Refund: Upon receiving and inspecting the item, we will process the refund or exchange.

For any questions regarding our refund policy, feel free to contact us at +1 (218) 216-9841 or email info@peersondecor.com.